The Alexanders’ Success Story

COMPANY – Lifting Level Concrete Solutions
OWNER OPERATORS
– Jason & Shannon Alexander
PRIOR VOCATION
– Jason, Trucking Company Mgr.
– Shannon, Stay At Home Mom

Jason and Shannon Alexander started “Lifting Level Concrete Solutions” in 2010 to be their own boss. Within their first season they were booked out two weeks in advance and meeting and/or exceeding their daily financial goals.  With Jason running a crew (one helper) and Shannon handling the office, this husband and wife team is achieving their goal of financial independence and entrepreneurial success.

When asked about the secret of their success Jason did not hesitate. He explained thathe and Shannon have worked to set themselves apart from the competition with an image focused on professionalism.  In each step of the customer experience we offer personalized service that is clean and professional with a positive attitude.  Customer service is our number one priority from marketing, to answering the phone, to estimating, performing the service and taking payment.  We want to see our customers smile.”

-          Estimating – “I do all my estimating in a company logo golf shirt and we present our prospects with professionally produced estimating forms.”

-          Cleanliness – “Our truck and equipment are always clean. When we pull up to a job we work to convey an image of meticulous attention to detail.”

-          Uniforms – “On a job site we wear a company shirt and CarHartt work clothes.”

Jason and Shannon deploy basic marketing principals with a strong web presence reinforcing their image at www.liftinglevel.com Their site is fed with strong phone book, newspaper advertising and a consistent home show program.  Their marketing focus to date has been at the residential segment which currently represents 90% of their jobs.

Jason is excited about his new career. He speaks passionately about the diversity and daily challenge.“Each job is different – I enjoy the challenge of knowing no two jobs are the same and I approach concrete lifting/leveling as an art.”

While many remain concerned with an economic slowdown, Jason says; “what downturn?” The prognosis for Lifting Level Concrete Solutions is strong with Jason already planning for a crew expansion when he reaches a consistent 4 week backlog.

This expansion may be into polyurethane concrete raising to diversify the current services they offer. 

HMI salutes the Alexanders as a true concrete
lifting/leveling success story.

Contact HMI to start YOUR success story!
800.626.2464   info@mudpumps.com

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